Not only do we offer 24/7 customer service to you BUT we offer it to your customers as well.
If customer service is not your thing, we are able to do it for you! We will help you set up your system so you are able to re-direct enquiries to us.
Shipping, product advise, returns or even general enquiries all handled by our team and based on your requirements.
*This is a paid service
Free Product Sourcing
Not sure where to find an item or just not sure what to sell? Our Sourcing team can easily help, with access to over 200 factories and a warehouse full of inventory we have you covered. Best of all this is a free service we offer!
Easy Inventory Management
We still have room for your products! Full inventory management along with a direct link to your system for up to date stock quantities and return management.
Real Quality Control
We test products! On arrival each batch of products is tested for defects but more importantly against product specifications. Is it meant to BPA free, is it meant to be a certain colour, Do the batteries need to be removed due to local law, Is it wood needing inspection? We do that!
Oversized, Fragile or Custom Packaging! We pick and pack based on your requirements.
Shipping Made Easy
Do you want is Cheap or Fast? It is up to you!
We have 5 contracts with tried and tested postal services in China, and 33 with postal services in our warehouse based countries.
Did you know that 90% of complaints from customers are caused by freight services! Lost packages, wrong address or return to sender for no reason. We have seen it all.
We are no fools though so we keep them on their toes. Those that function best get our business, if they don't we move our logistics to other contract partners. Since creating this process, logistics is no longer a nightmare and that is why we offer delivery in time Guaranteed.